Privacy Policy

The protection of your data
at the heart of our commitment.

Capitalelend pays particular attention to the confidentiality and security of your personal data. This policy details the information we collect, how it is used and the rights you have.

Last updated: October 2026
Summary

What you will find on this page.

A clear path to understand how your data is collected, processed and protected at Capitalelend.

01

Introduction

This privacy policy describes how Capitalelend collects, uses, retains and protects the personal data you provide to us when using our website and our financing services.

Capitalelend undertakes to comply with applicable regulations on personal data protection, in particular the General Data Protection Regulation (GDPR) and the French Data Protection Act.

By using our website and services, you accept the practices described in this policy. We invite you to read it carefully and contact us with any questions.

02

Personal data collected.

As part of our services, we may collect various categories of personal data, depending on your situation and the nature of your project.

Identity

  • Last name, first name
  • Date and place of birth
  • Nationality
  • Postal address

Contact details

  • Email address
  • Phone number
  • Residential address

Personal situation

  • Marital status
  • Professional situation
  • Income and expenses

Banking data

  • Bank account details
  • Proof of income
  • History of ongoing credits

Browsing data

  • IP address
  • Browser type
  • Pages visited
  • Cookies (see section 07)

Project data

  • Nature of the project
  • Desired amount
  • Planned duration

We only collect the data strictly necessary to review your request and provide our services.

03

Purposes of processing.

The data you provide to us is used for specific, clear and legitimate purposes.

  • Review of your request Analysis of your project and your situation to identify suitable solutions.
  • Connection with our partners Transmission of your file to the most relevant financial partners.
  • Communication and follow-up Exchanges by email, phone or SMS to keep you informed of progress.
  • Improvement of our services Global and anonymized analysis of the use of our website.
  • Legal obligations Compliance with regulatory, accounting and tax obligations.
04

Retention period.

Your data is retained only for the time necessary for the purposes described above, in compliance with applicable legal obligations.

Unsuccessful request 3 years
Active client Duration of the contractual relationship
Contractual documents 5 years after the end of the contract
Prospecting data 3 years from the last contact
Cookies 13 months maximum
05

Sharing with our partners.

Capitalelend may transmit certain data to its financial partners in order to review your request and offer you a suitable solution.

This sharing is strictly framed and limited to the data necessary for reviewing your file.

  • Financial partners Banks and institutions for the review and financing of your project.
  • Technical providers Hosting providers, emailing tools, security providers (under contract).
  • Legal authorities In case of legal obligation or official request.

Capitalelend never sells your personal data to third parties.

06

Your rights under the GDPR.

In accordance with the General Data Protection Regulation, you have several rights that you can exercise at any time.

Right of access

Consult the data we hold about you.

Right to rectification

Have inaccurate or incomplete information corrected.

Right to erasure

Request the deletion of your data, subject to legal conditions.

Right to object

Object to the processing of your data for legitimate reasons.

Right to restriction

Request temporary suspension of the processing of your data.

Right to portability

Receive your data in a structured and readable format.

To exercise these rights, contact us at the address indicated in section 09. A response will be provided within a maximum of one month.

07

Cookies and trackers.

When you browse our website, cookies may be placed on your device. They help improve your experience and ensure the proper functioning of the site.

Essential cookies Site operation
Audience measurement cookies Anonymized statistics
Preference cookies Remembering your choices

You can change your cookie preferences at any time in your browser settings or via our consent banner.

08

Security of your data.

Capitalelend implements appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure or destruction.

  • Encryption of exchanges Secure communication via HTTPS protocol.
  • Restricted access Only authorized persons access your data.
  • Regular backups Your data is backed up in secure environments.
  • Control and monitoring Continuous monitoring to ensure system security.
Contact

A question about your personal data?

For any request for information, access or exercise of your rights, you can contact our Data Protection Officer (DPO).

Email — DPO dpo@validalend.com Email — General contact@validalend.com Phone +49 152 11871638
Postal address Neue Mainzer Str. 52–58, 60311 Frankfurt am Main, Germany

You also have the right to lodge a complaint with the CNIL (French National Commission for Data Protection) — www.ico.org.uk.